Terms of Service

Effective Date: June 4, 2026

Welcome to Ainstantly AI ("we", "us", "our"). By accessing or using our platform at ainstantly.ai (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

1. Service Description

Ainstantly AI provides an AI-powered sales automation platform that integrates with WhatsApp Business API to help businesses automate customer conversations, manage product catalogs, and process sales inquiries through WhatsApp messaging.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms. By using the Service, you represent that you meet these requirements and that all registration information you provide is accurate and truthful.

3. Account Registration

To use the Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Send spam, unsolicited messages, or bulk messaging through the platform
• Impersonate any person or entity, or misrepresent your affiliation
• Attempt to gain unauthorized access to any part of the Service
• Use the Service to harass, abuse, or harm others
• Violate Meta's WhatsApp Business Policy or WhatsApp Commerce Policy
• Upload or transmit viruses or malicious code

5. WhatsApp Integration

Our Service integrates with Meta's WhatsApp Business Platform. Your use of WhatsApp through our platform is also subject to Meta's Terms of Service, WhatsApp Business Messaging Policy, and WhatsApp Commerce Policy. You are responsible for obtaining and maintaining a valid WhatsApp Business Account and complying with all applicable Meta policies.

6. AI-Generated Content

Our Service uses artificial intelligence to generate responses in WhatsApp conversations. While we strive for accuracy, AI-generated content may not always be perfect. You are responsible for reviewing and monitoring AI responses sent on your behalf. We are not liable for any errors, inaccuracies, or consequences arising from AI-generated messages.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of your information as described therein. You are responsible for ensuring that your use of the Service complies with applicable data protection laws, including obtaining necessary consents from your end users.

8. Intellectual Property

The Service, including its design, features, and content (excluding user-provided data), is owned by Ainstantly AI and protected by intellectual property laws. You retain ownership of your data and content. By using the Service, you grant us a limited license to process your data solely to provide the Service.

9. Pricing and Payment

Certain features of the Service may require payment. Pricing details are available on our website. We reserve the right to change pricing with reasonable notice. WhatsApp conversation fees charged by Meta are separate and are your responsibility.

10. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may temporarily suspend the Service for maintenance, updates, or circumstances beyond our control. We are not liable for any downtime or service interruptions.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AINSTANTLY AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

12. Termination

We may suspend or terminate your account at any time if you violate these Terms or for any other reason with reasonable notice. Upon termination, your right to use the Service ceases immediately. You may terminate your account at any time by contacting us.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a new effective date. Continued use of the Service after changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

15. Contact Us

If you have questions about these Terms, please contact us at [email protected].